|Now, Associate Researcher, specialising in Professional Communication. Until 2008, Senior Lecturer, English Language and Linguistics.|
|Faculty of Education, Health and Welfare|
|PhD, MA (App Ling), RSA Dip TEFLA, BEd|
I have been studying how people write and talk at work for twenty-six years or more. I have worked with companies in the financial, marine, and engineering sectors in south-east Asia and the United Kingdom, working as an in-house consultant or trainer. Most of my work concerns writing (mainly bid writing/proposals; sometimes other documents like specifications and requirements), but I also work with spoken language, for example, oral presentations to the customer as part of the bid process. My PhD project was based on engineers working at what used to be British Aerospace (now BAE?Systems), and I am now a sort of in-house linguist researcher working at AIS (Atlantic Inertial Systems), which is part of the Goodrich group.
Recently, I have run writing courses (mainly proposal and executive summary writing) for engineers and executives at BAE Systems and Babcock Marine (Royal Devonport Dockyard). In the last two years, I have also been involved in actual bid writing, which is a new departure for me, opening up new avenues of research into professional writing.
Academic writing has been a long-term research interest as well, and is on-going, particularly concerning feedback to students. Small-scale projects have involved devising constructive feedback for student writers that provides them with some kind of metric with which to review and improve their writing. Inevitably, this has dovetailed with my work on professional written communication, and informed it.
1) In the commercial workplace:
2) In academe:
|Publications:Sales, H.E. (2010) ? ?More than monkey see, monkey do?: aspects of language use in engineering and manufacturing process web pages?, in Proceedings of the IEEE International Professional Communication Conference, University of Twente, Enschede, 7 ? 9 July 2010, The Netherlands. Sales, H.E. (2008) ?The Information Structure of Engineering Proposals: suggesting a taxonomy of information components for competitive proposals and a potential metric for information content?, in Proceedings of the IEEE International Professional Communication Conference, Concordia University, Montreal, 7 ? 9 July 2010. Sales, H.E. (2007) ?Proposal Writing and Persuasion?, Communicator Journal: The Institute of Scientific and Technical Communicators. Winter 2007 issue. Sales, H.E. (2007) ?Stodgy Writing in the Workplace?. British Association of Applied Linguistics Conference Proceedings, University of Edinburgh, September 2007 Sales,H.E.(2006) Professional Communication in Engineering. Basingstoke, U.K.: Palgrave Macmillan. Staying afloat: three perspectives on classroom language learning. The Teacher Trainer, Vol 15 No 3, 2001 [written in collaboration with Michael Hall] Sales, H.E. (2000) ?Moody modals: (mis)interpretations of shall and will in engineering specifications?, in Heffer, C. and H. Sauntson (eds) (2001)|