The supervision, maintenance and development of all quality assurance procedures within the University are within the remit of the Academic Board on whose authority regulations and procedures are issued. The Academic Board delegates the operational implementation of these processes to one of its standing committees, the Academic, Quality and Standards Committee (AQSC).
All University staff should be familiar with these regulations and procedures because they are the primary means whereby the University ensures the maintenance of quality in its academic provision and appropriate standards of its academic awards. The systems are based on quality control through internal and external peer review, continuous monitoring and student feedback.
Although the overall accountability for setting appropriate standards and maintaining academic quality rests with Academic Board, the day-to-day responsibility for standards and quality lies with all staff, particularly those who develop and teach the programmes. Staff development activities that promote quality teaching and learning are also the responsibility of the AQSC.
Peer review operates in:
Academic Board monitors the effectiveness of programmes through:
Student feedback includes:
The roles of the University academic committees and management groups in relation to quality assurance (and other matters) can be found in the Committee Handbook.
From time to time the AQSC commissions internal audits of specific aspects of academic provision or of administrative or regulatory procedures, normally of relevance across the institution. The audit is ‘in-depth’ insofar as documentary and other evidence is gathered and evaluated against an agreed framework such as the QAA's Quality Code, but ‘light-touch’ insofar as the process does not normally require those selected for audit to produce documentation other than that which should exist anyway.
AQSC produces an Audit Specification to underpin the audit activity, but inevitably the auditors will stray from that brief somewhat as they find and consider evidence in the course of the audit.
From time to time AQSC will select elements of the University provision to audit trail the annual monitoring and reporting processes to ensure that the reports considered by the University Committees represent the actuality of the student experience.
Quality Assurance Documentation
Documentation relating to Quality Assurance, formerly included in the Quality Assurance Handbook, is now presented as a series of separate documents under the direction of the Academic, Quality and Standards Committee. These Quality Assurance documents include:
Any queries with regard to Quality Assurance documentation should be addressed to the Quality Assurance Officer, Niki Cartwright, at firstname.lastname@example.org