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Handy tip #1: pop-up blockers

If you've performed your search, and nothing happens when you click on a link, check to make sure your pop-up blocker is turned off - this may be preventing the journal tab from opening. In Internet Explorer, go to Tools, then Pop-up blocker and select to turn off.

Handy tip #2: browsers

If you are having trouble accessing E-resources and are using a browser other than Internet Explorer, run the search again but this time use Internet Explorer. If you are not sure which browser you are using then try this web site: 
http://www.whatismybrowser.com.
The site can also tell you if cookies/Javascript are enabled.