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For the time being, you will not be able to browse and borrow directly from the shelves as you did previously. Instead you may request up to 10 items be gathered for you by library staff, for collection on a particular day and timeslot that you book in advance. Collection slots will run 9.00am - 17.45pm Monday - Friday. There will also be the opportunity to book one of ten collection slots over the weekend, all requests for these weekend slots must be submitted by 23.59 on the proceeding Thursday otherwise the request will be rejected. 

Bookings are currently being taken via the request form below. 

We are hoping to streamline this process going forward. Rather than delay access to books this is an interim solution and we’ll let you know if the system changes. 

Please get in touch with us if you have any queries or concerns. 

How to request Click & Collect

 

Step 1. Gather the details for the books your would like to borrow by consulting the library catalogue. 

  • You can request up to 10 items for collection in any given day/timeslot.
  • Make sure you have enough space on your account to borrow these items and that any outstanding issues, fines etc. have been dealt with. 

Step 2. Fill out the form below.

  • You must use your Marjon student/staff number anMarjon email address to make an application.
  • If you want to borrow on your TP (Teaching Practice) card, please use that number instead of your student number. 
  • When selecting a collection date choose a ‘top three’ from a selection of several timeslots for that day.
  • You must allow a minimum of one full working day between request to collection. ie. if you make a request on Monday, your chosen timeslots must be on Wednesday or later. 

Step 3. Wait for an email from the library team confirming your timeslotcollection number and number of items available If none of your items can be retrieved, we’ll also let you know. 

  • PPE will be used while collecting and bagging items for collection. 

Step 4. Once you have received your confirmation email you can come to the Library during your 15 minute timeslot and pick up the bag/s labeled with your collection number.

Step 5. Issue them to yourself using the self-service machines as normal.

  • Don't forget to bring your University ID card with you!

Step 5.1. Scan the barcode on your University ID card, face up, on the red line on the self-service machine plate and put the bag into the self-service machine. The machines can scan more than one item and each bag is labeled with the number of items, so make sure that number matches the amount of items on screen. Once all the items have gone green you can remove the bag. Then either wait till the machine prints your receipt, or press finish and the receipt will print immediately. 

NOTE: Cleaning equipment for the self-service machines is provided – we recommend cleaning the machine before and after you use it. 

Complete this form to make a request for library books via the library click and collect scheme. 

Click & Collect Form

Find the answers to some of the questions you may have about the libraries click and collect service. If you can't find what you need please do get in touch with us. 

Click & Collect FAQ