Services for users with additional requirements

The University is committed to ensuring that all students and staff can make full use of its services and collections. The following facilities and services are available in the Library for those with additional requirements.

Access to Buildings

Marjon Library is accessible to all users.
There are automatic entry doors and the two lifts provide access to the first and second floors.
There is also a lift allowing access to the Teaching Resources area, IT suite and group work rooms. However this is a two person operated lift, please ask at the Library counter if you require assistance.

Emergency Procedures

In case of emergency an alarm will sound. Please vacate the Library by the emergency exits located in the towers unless you are a wheelchair user.
In this case:
• DO ask someone to inform Library staff of your presence in the building.
• DO escape to one or other of the wheelchair refuges in the two towers, or follow the exit signs via the silent study room, and await rescue.
• DO NOT use the lifts, they will be immobilised.
• DO NOT allow helpers to assist you except for trained staff or the emergency service personnel.

Assistive Equipment

Assistive equipment includes:
CCTV, PC with large screen monitor, hearing loop at the counter, adjustable work station, mobile steps with handrails and book rests on each floor.
Trolleys and book rests are available for loan.
The Library also stocks coloured copier paper available at 1p per sheet, which is available at the Library counter.

Help Guides

All help guides are available in different formats and coloured paper. Cream help guides can be found behind white ones at the back of the stands. If you require a particular help guide in a specific colour please ask at the Library counter.

Extra help

The following services are available for all students:

Book retrieval and assistance service (We will need advance notice during busy periods).
One-to-one sessions on using the Library (including how to find books and journal articles).
One-to-one help with using the self-service machines and multi-function devices.
Help with managing your account and avoiding fines

All Library staff are happy to help you in any way but if you have a particular request or suggestion please contact Joanne IrwinTazzar 01752 636700 ext 4200
or email