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Computers & Printing

IT Helpdesk

Struggling with a technical issue? Simply type http://help/ into a browser using any PC on campus and you'll be able to raise a helpdesk call, even if you're not logged into the network. Click to find out more.

Helpdesk

Software downloads

There's a host of handy software available to help you while you study. Click to discover our links to new-student essentials.

2 females on laptop

How to save your work

All student-facing computers at the University are protected by DeepFreeze which reverts the machine back to a default state at every restart. If you save your work to the computer, you'll lose it if/when the machine restarts. So make sure you save your work to an external device (USB drive, DVD etc.), email it to yourself or save it to your network N: drive.

Hand twisting AV equipment

AV resources

The Computing and Media Services team can loan a range of AV equipment (e.g. projectors, video cameras, laptops etc.) to students, and offer access to recording facilities for lectures, seminars, observations etc.

Media staff can also arrange support for the use of recording facilities for students working on projects. We'll need five days' notice, so be sure to get in early with any requests.

Male on laptop

Student number and storage

When you join the University, you'll be allocated a student number and password. These will form your network login and authentication to access resources on the network, email, Learning Space, WiFi and computers. We advise all students to set up a profile on the Password Reset Manager system so they can change their password to something a little more memorable.

As a student with us, you'll have your own private storage folder on our network, which allows you to store up to 500Mb of data. Look for the letter 'N': followed by your unique student number.

Eduroam

Eduroam is a wireless roaming service for higher education users. It is available across campus.

If you are visiting other institutions, you do not need a guest logon while you visit. You can instead connect to their Eduroam wireless network and use your Marjon logon details to logon.

Your account (username and password) is dealt with by Eduroam and authenticated with your Marjon network logon details.


For your username, the whole username@marjon.ac.uk is required to identify your account at Marjon from other location.

Eduroam

Print, Scan and Copy

MFD Cloud Printing

  • To log onto a Marjon Printer, swipe your Library Card.
  • To buy print credits, visit Marjon ePay
  • To check your existing print credits Log on to Papercut

From a Marjon Printer, you can:

  • Release queued prints from any printer on campus
  • Photocopy
  • Scan to your network home folder
  • Scan  to your Microsoft OneDrive

Setup your Windows device to connect to Cloud Printing:

(Please make sure you are on the University network before attempting to print)

Click to download and run the Mobility Print installer.

You'll be prompted to select the printer you want to use and to enter your Marjon username and password. Please choose Cloud Printing.

You can watch the Mobility Print for Windows video guide here.

Setup your Mac device to print

(Please make sure you are on the University network before attempting to print)
  1. Navigate to System Preferences > Printers and Scanners.
  2. Click the + Icon underneath the printers section.
  3. Select Cloud-Printing
  4. Input your Marjon username and password.
You can watch the Mobility Print for Mac video guide here.

Setup your Chromebook to print

(Please make sure you are on the University network before attempting to print)

Click to install the Mobility Print Chrome Extension

Once installed, right-click on a webpage and select Print.

Under Destination, select See More and then choose Cloud Printing from the list that pops up.

You can watch the Mobility Print for ChromeOS video guide here.