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FAQ


What accommodation is available?

We have seven halls of residence and 38 village houses on our campus plus The Oaks.

In total, there are 459 rooms.


When do I apply?

If you are holding a firm offer you can apply from 1 January 2019.

Applications are available on our website.


Is accommodation guaranteed?

We’ll arrange accommodation for first years on a first come first served, basis. Providing you meet all the admissions requirements, you may not always get your first choice of accommodation.

If we are unable to offer you campus you will  be given advice on where to source alternative off-campus accommodation


What are the costs?

En-suite single room in halls/village: £120 per week; standard single room in halls/village: £103-£109 per week; small single in village house: £99 per week. 

These costs include water, gas, electric, contents insurance, internet access with computing support and pastoral support.


Do I need to pay a deposit?

Yes. You’ll need to pay £250.00 to secure your room within 14 working days of your accommodation offer being made.


What is the Uni Food Hub App

In short, it’s a way to buy meals on campus the simple way. This is a compulsory part of living in halls ( £820 will be added to your Uni Food Hub App for your arrival as part of your payment plan). 


How long is the contract?

It’s 42 weeks including Christmas and Easter holidays. You’ll be on a fixed-term contract and cancellations can only be made if you can find a suitable replacement to take on your tenancy.

You can stay during the holidays if you wish, but if you go away for a short period for whatever reason, you still have to pay for your accommodation.

 


Can I stay during the summer?

Students who are care leavers or estranged can request simmer accommodation, but you may have to move for the duration of the holiday.

Accommodation will be subject to availability.


Do you have rooms for students with mobility impairments?

We have two purpose-built en suite rooms on the ground floor of Dix halls, plus two more in houses 22 and 23.

If you want to apply for these rooms, please let us know.


Is there out of hours support?

Yes, we have a dedicated support team, plus our security assistants are available out of hours.


Where do I live in year two?

Usually, resident students want to experience living in the local community in house shares or other purpose-built student accommodation.

You can still apply for campus, applications are available on 1 January for September intake.

If not successful, or want to explore off campus, we run an accommodation fair in the semester break (usually end of Jan/beginning of Feb), where you can see what is on offer.


How much does private accommodation cost?

Plymouth is pretty competitive and there’s plenty of accommodation on offer.

You’ll be looking at approximately £75 to £145 per week, depenidng on what is included in the rent and what the room is like.


Can I bring my car?

We don’t allow students to bring cars on campus, except in special circumstances. You’ll find the bus service in Plymouth is very reliable and cheap.

Stagecoach and City Bus offer student discounts, just download their app.


Who do I contact if I need help?

Just call at the Welcome Desk who will signpost you in the right direction.

My Marjon will advertise the latest up-dates and announcements from the University.  There are also sections here about Living on Campus and Living Off Campus


What happens if I can't pay?

We’d rather you told us if you’re having financial difficulties.

If you don’t pay your rent, you’re at risk of being asked to vacate, so keep those lines of communication open so we can help you, to avoid you getting into deeper financial trouble.


What do I do if i break or lose something?

Accidents happen so again, just talk to us and we’ll see what we can work out. If you lose your keys, let reception know and we’ll organise replacements.

you can report a defect at Enter your Help Request below | Marjon Helpdesk System

There’ll be a £70 deduction from your deposit if you can’t return all your keys, as we’ll need to change the locks for security.


How do I get my deposit back?

You’ll be checked out of your room with a full inspection.

Providing the room’s in the condition you found it, you’ll get your deposit back within 28 working days.


What fire safety systems are in place?

The fire safety systems in both the student village and the halls of residence have recently been upgraded to comply with current legislation (BS5839-1:2017 L2/ M). They have L2 fire alarm systems, designed to give an early warning of fire to occupants beyond the room in which the fire starts and to provide early detection in areas of high risk, such as kitchens.

In addition, all village and hall alarm panels are radio linked to Campus Support/Security personnel who receive instant notification of an alarm.


When is the fire alarm tested?

Alarm tests in the village and halls are carried out weekly and logged by Marjon staff; these occur in the halls of residence on Wednesdays between 13:00 and 15:00 and in the student village on Thursdays between 13:00 and 15:00. Alarm tests will last no longer than two minutes.

If an alarm in the village or the halls of residence sounds outside published testing periods or for longer than two minutes, evacuate the building by the nearest safe exit and proceed to the signposted muster point. Do not stop to gather belongings. If you are aware that people are still in the building report this to the attending Marjon staff.

NEVER assume that a fire alarm is a test or a false alarm. If in any doubt, evacuate the building.