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Support for resident students

Students in a village kitchen

Resident Life Coordinators

The Resident Life Coordinators are your direct liaison with support staff at Marjon, and are on hand to assist with all aspects of student welfare.

Their responsibilities include:

  • Providing out of hours emergency support alongside the Resident Student Assistants (RSAs) and Campus Security Assistants (CSAs).
  • Working closely with Student Support and resident students on wellbeing issues, such as living arrangements, homesickness and mental and emotional health.
  • Maintaining good resident conduct.
  • Organising events to enhance the student experience and raise awareness of issues that affect students.
  • Mentoring the RSAs and ensuring accountability.

Any questions? Matt and Sophie can be contacted at the email addresses below:

Resident Student Assistants (RSA)

The Resident Student Assistants (RSAs) are on hand to assist with resident student wellbeing, and to help create a positive learning and living environment at Marjon. Being current students, they fully understand the concerns of resident students, and are happy to help.

Their responsibilities include:

  • Inducting new students and welcoming them to resident student life.
  • Advising residents on a variety of student living matters
  • Safeguard on-campus students and respond to incidents if and when they occur.
  • Promote responsible behaviour on campus.

Find out more about what RSAs do with Geoffery over on the Team Marjon blog.

How to get in touch

Urgent matters can be reported to Campus Support by dialling 2222 from any campus landline, or 01752 636700 ext. 2222 from a mobile or external landline.

Non urgent matters, such as non emergency maintenance issues can be reported using the Marjon Helpdesk System. Please note that this system can only be accessed whilst connected to the Marjon wifi network, or on one of the University's desktop computers.

Campus Security Assistants

Campus Security Staff provide support between 20:00 and 08:00 seven days a week, all year round. They are based at Reception and will respond to incidents or emergencies. You will meet the Campus Support Team at your first residents meeting.

Show video transcript

Sophie: Hi, I'm Sophie.

Matt: And I'm Matt. And we're your Resident Life Coordinators, here on campus.

Sophie: Based on our student support we're a really good starting point if you have any questions or concerns regarding just about anything.

Matt: If you take just one thing from this video, let it be this, we're here to support you. This may be concern about a flatmate. It may be you need help finding a society.

Sophie: There are no silly questions. And everything that you say will be handled, non judgmentally and in confidence. I've been at Marjon since 2014. I've lived in halls, I've lived in the village and now I'm doing a master's here as well as this job.

Matt: I graduated from Bournemouth university in 2014. And I'm studying to be a counsellor part-time.

Sophie: Throughout the year we'll be doing social events and would love your input.

Matt: These will be subsidized by the university to both on and off the campus. So please get involved and be creative.

Sophie: Keep an eye out for emails, social media, and posts on the community app. To contact us directly about anything big or small, then use our emails.

Matt: We look forward to seeing you around campus.

Sophie: See you soon.


Matt: ... here on campus ...

Sophie: [Laughs] Being a student on campus and everything ... I've forgotten it again. Throughout the year we'll be putting on ... I sound like the Queen. Throughout the year ... What a year it's been for Marjon.