Marjon Library

ATTENTION!

Due to the developing situation with Covid-19. Marjon Library will be reviewing its provision and services on an ongoing basis. Details can be found below. 

Service Changes

Update: 27/07/2020 - Library opening. We’re still working out how to do this safely but are hoping to be able to welcome you back to the Library on Monday 17 August; but as the campus is still closed, please do not attempt to visit just to return books: we will advise on the Community Hub when you are able to do this. For the moment, all Library books are now due back Thursday 1 October 2020.
As we’re not charging fines during this period, you don’t have to return any Library items until then.

In terms of reopening, we’ve been working hard to get to that point, with the appropriate safety measures and social distancing in place. This means the service will be a little different than in the past. You’ll still have access to print materials, but we’ll be asking you to use a click and collect service to help limit contact points. Study spaces will be available but set up in a way that adheres to the social distancing rules, to keep everyone safe. We’ll be providing full updates and information as soon as we are able, so we’d recommend signing up to email notifications from the Hub, and following us on social media - @MarjonLibrary on Twitter, Instagram and Facebook.

Finally, just to reassure you that Library staff are still available to assist you over the summer. The Library Enquiries inbox is monitored 9am to 5pm weekdays. If you’d prefer to speak to someone "in person", send us an email and we’ll schedule you in with a member of the Library team.
Email libraryenquiries@marjon.ac.uk and someone will get back to you as soon as possible.

We’re looking forward to welcoming you back soon, but in the meantime, stay safe and keep an eye on the Community Hub!

 

Library FAQs

When are you going to extend the due dates for items on loan?
The new due date for all items is 1 October. 

Am I going to be charged fines during this period?
No, the Library has suspended all fines since the 16th March. Any fines that were accrued before this date will still be payable. Please contact Library Enquiries if you experience any difficulties.

I’ve tried to renew my books online and some won’t renew. What should I do?
It’s possible that someone has placed a hold on one or more of the items. Please contact Library Enquiries for a member of the Library Team to review your account.

I’ve tried to renew my books online and my account is blocked. What should I do?
Typically, if your account is blocked, it means that you have fines of over £25.00 on your account. Please contact Library Enquiries for a member of the Library Team to review your account.

I have books that I want to return, but the Library is closed. What should I do?
The Library does not expect any student to return books during this period, by post or in person. Please store your books in a safe space for now and we will be in touch at a later date to instruct you on how to return.

I am a final year student and have left campus. How do I return my books?
The Library is investigating several ways for students to return their books when they have already left campus. We will communicate with all final year students at a later date with instructions on how to return any outstanding items.

How am I going to research when I can’t access the Library collections?
The Library Team are available online to assist you in finding suitable electronic alternatives to physical books, as well as providing tutorials in how you can make the most of online reading platforms from your desktop. If you are concerned about using eBooks, contact Library Enquiries to be put in touch with a member of the team.

I have an inter-library loan. How can I return this whilst the Library is closed?
The Library does not expect individuals to return these during this period and is extending inter-library loans where possible. Borrowers with inter-library loans will be contacted and advised individually, or if you have a query, please contact Jo IrwinTazzar, Additional Services Librarian.

If you have concerns or queries please contact us at: libraryenquiries@marjon.ac.uk

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