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Password Information

How to use Password Reset Manager

The password we all use to access email, University PC's and the WiFi system is required to be a strong password.  This generally means a password over a minimum length and with a variety of characters.  For example,  a short password like 'mum' is simpler to crack than a longer one like 'Reindeer#Flotilla'.

To assist students and staff in maintaining secure passwords the University have set up an online Password Reset Manager system, of a similar Q&A type many banks and Internet service providers use for forgotten/expired passwords.

The Marjon Password Reset Manager (PRM) allows you to change your password when you like, however the Marjon Password Reset Manager (PRM) profile has to be completed before you forget your password. It can be accessed via the Internet 24/7.

Once your profile is set up you will be able to change your password at anytime from anywhere with Internet access.

Setting up Password Reset Manager

  • Click on the direct link:
  • Enter your email address 
  • Enter the CAPTCHA details,
  • [Next]
  • You can verify you account with the following
    • Alternative Email address
    • Text to your Mobile Phone
    • Call to your Mobile Phone
    • Approve with Authenticator App
    • Enter a code into Authenticator App

So what do you do if you have forgotten you password?

If you have any problems with the Password Reset Manager, please do not hesitate to contact