Computers & Printing
IT Helpdesk
Struggling with a technical issue? Simply type http://help/ into a browser using any PC on campus and you'll be able to raise a helpdesk call, even if you're not logged into the network. Click to find out more.
Helpdesk
How to save your work
All student-facing computers at the University are protected by DeepFreeze which reverts the machine back to a default state at every restart. If you save your work to the computer, you'll lose it if/when the machine restarts. So make sure you save your work to an external device (USB drive, DVD etc.), email it to yourself or save it to your network N: drive.
AV resources
The Computing and Media Services team can loan a range of AV equipment (e.g. projectors, video cameras, laptops etc.) to students, and offer access to recording facilities for lectures, seminars, observations etc.
Media staff can also arrange support for the use of recording facilities for students working on projects. We'll need five days' notice, so be sure to get in early with any requests.
Student number and storage
When you join the University, you'll be allocated a student number and password. These will form your network login and authentication to access resources on the network, email, Learning Space, WiFi and computers. We advise all students to set up a profile on the Password Reset Manager system so they can change their password to something a little more memorable.
As a student with us, you'll have your own private storage folder on our network, which allows you to store up to 500Mb of data. Look for the letter 'N': followed by your unique student number.
Eduroam
Eduroam is a wireless roaming service for higher education users. It is available in the public areas including the Library and the Dining Hall.
If you are visiting other institutions, you do not need a guest logon while you visit. You can instead connect to their Eduroam wireless network and use your Marjon logon details to logon.
Your account (username and password) is dealt with by eduroam and authenticated with your Marjon network logon details.
Username 20009999@net.marjon.ac.uk
Password password
For your username, the @net. part of the username is required to identify your account.
Print, Scan and Copy
MFD Cloud Printing
- To log onto a Marjon Printer, swipe your Library Card.
- To buy print credits, visit Marjon ePay
- To check your existing print credits Log on to Papercut
From a Marjon Printer, you can:
- Release queued prints from any printer on campus
- Photocopy
- Scan to your network home folder
- Scan to your Microsoft OneDrive
Setup your Windows device to connect to Cloud Printing:
(Please make sure you are on the University network before attempting to print)
Click to download and run the Mobility Print installer.
You'll be prompted to select the printer you want to use and to enter your Marjon username and password. Please choose Cloud Printing.
You can watch the Mobility Print for Windows video guide here.
Setup your Mac device to print
(Please make sure you are on the University network before attempting to print)
- Navigate to System Preferences > Printers and Scanners.
- Click the + Icon underneath the printers section.
- Select Cloud-Printing
- Input your Marjon username and password.
You can watch the Mobility Print for Mac video guide here.
Setup your Chromebook to print
(Please make sure you are on the University network before attempting to print)
Click to install the Mobility Print Chrome Extension
Once installed, right-click on a webpage and select Print.
Under Destination, select See More and then choose Cloud Printing from the list that pops up.
You can watch the Mobility Print for ChromeOS video guide here.