Wireless Network

Wireless network

Marjon | Guests | Staff & Students - EduRoam | Gamers | Troubleshooting

Campus Coverage

Marjon operates an 802.11ac (WiFi 5) and 802.11ax (WiFi 6) wireless network for students, staff and visitors. While coverage is extensive not all of the campus may have a strong signal, therefore if you find that there is a work area where the signal is not strong enough to connect to the Internet please contact Computing Services so we can fine tune the access points or fit more as required to provide suitable coverage.

Please also note that the access points are NOT compatible with any domestic wireless system as the points MUST be managed by a specialised controller and they are therefore of no use to anyone but wireless users in Marjon. Therefore, please do not remove them for any reason.

Wireless Networks

While on the Marjon campus your device will offer a list of Wireless networks to connect to.

EduROAM

This is a collaborative research and education for roaming access. This allows your credentials to be used to gain Wifi acesss at any other establishment offering EduROAM. This wireless provision is detailed on the EduROAM at Marjon page.

We recommend using this network if you frequently travel between various sites and locations that offer Eduroam. Please set it up before you travel

Marjon-Secure

Secure Wi-Fi available for students and staff across Marjon campus.

We recommend using this network if you are mainly on campus or if you have issues with connecting to Eduroam.

Marjon-Go

Provides connection with minimal configuration. Please register your device on the Marjon-Go device management page. . Primarily for gamers or those with IoT devices (such as smart assistants). Registered devices will need to be re-added every 12 months.

Marjon-Guest

Guest access provided 24 hours of internet connectivity. Guests should connect to this wireless network and accept the T&C’s to get online.

Usage

Gamers

Gaming Consoles and TVs

This system requires you to register your own device. The Gamer Request Portal will request the Wireless MAC address, and then provide a password. Marjon-Go Portal

When the device has been registered, connect the device to the Marjon-Go wireless network, and enter the password provided by the portal.

This registration lasts for 1 year from the time of application. You can logon to the Marjon-Go portal to check and renew your devices. If you are on campus for longer, re-apply for a Marjon-Go connection.

There is some guidance for Finding the MAC Address on Popular Gaming Consoles

Troubleshooting

Wi-Fi Address

Privacy settings that randomize your MAC address can cause frequent disconnects when the address is renewed. For a more stable experience we recommend disabling 'Private Wi-Fi Address' if you experience problems reconnecting.

Printing

We do not advise the connecting your printer to the Marjon wireless signal.

First, any other user could find your printer in the air, connect to your printer, and print unexpected documents.

Second, the printer will also be calling out for connection, in the same airspace as all the other network devices. Printers, generally use older technology, that has a reduced number of channels. We tune all the access points to distribute these channels across the campus. Any wireless printer, using an additional channel will disrupt any of the tuning the system has performed, degrading the service for users near you.

We would advise a fixed USB cable as the best option.

Wireless Network